Return Policy

1. Eligibility

• Returns are generally accepted within [number] days from the date of delivery.
• Products must be in their original, unopened condition with all tags and labels attached.
• Products that are damaged due to misuse, neglect, or accidents are not eligible for return.

2. Process

• To initiate a return, please contact our customer support team at [email address] or [phone number].
• We will provide you with a return authorization number (RA).
• You must return the product(s) to the address provided, along with the RA number.

3. Refunds

• Refunds will be processed within [number] business days of receiving the returned product.
• Refunds will be issued to the original payment method used for the purchase.
• Shipping costs are generally non-refundable, unless the return is due to our error or a defective product.  

4. Exchanges

• We may offer exchanges for products that are the wrong size or color, subject to availability.
• Exchange requests must be made within [number] days from the date of delivery.
• There may be additional shipping costs associated with exchanges.

5. Damaged or Defective Products

• If you receive a damaged or defective product, please contact our customer support team immediately.
• We may request that you provide photos of the damaged or defective product.  
• We will arrange for a replacement or refund, as appropriate.