Comwell Shipping Policy

1. Shipping Methods

We offer the following shipping options:

    • Auckland Region: 10 NZD
    • Rest of New Zealand: 20 NZD
    • China: 10 NZD per kilogram
    • Rest of World: 25 NZD per kilogram

2. Shipping Costs

  • Shipping costs are calculated based on the weight and destination of your order.
  • The exact shipping cost will be displayed during the checkout process.

3. Estimated Delivery Times

  • Auckland Region: 1-3 Working Days
  • Rest of New Zealand: 2-5 Working Days
  • China: 20-45 Days
  • Rest of World: 30-60 Days

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number.
  • You can use the tracking number to track the progress of your shipment on the carrier’s website.

5. International Shipping

  • We offer international shipping to select countries. International shipping rates and delivery times may vary.
  • Please note that you may be subject to import duties, taxes, or customs fees imposed by your country.

6. Shipping Restrictions

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or shipping restrictions.

7. Damaged or Lost Shipments

  • If your shipment arrives damaged, please contact our customer support team within 7 days of delivery.
  • If your shipment is lost, please contact our customer support team after 7 days from the estimated delivery date.

Main Menu